Our strength lies in our employees - their desire for growth, passion and determination are the keys to XTB's success.
We foster a positive work environment, support diversity and treat each other with mutual respect. The dynamic growth of XTB is attributed to a strong organizational culture based on teamwork and knowledge sharing, which translates into the continuous improvement of our product offerings. Among our employees are both experienced professionals and young individuals taking their first steps in the job market. These two groups, through direct relationships and open dialogue, inspire each other, implement shared ideas and create innovative solutions.
Monika Charytonik
HR Director
Strategic direction & goals
We strive to ensure sustainability in social area by creating a safe and inspiring work environment, building lasting social relationships, engaging in active dialogue with stakeholders and offering services and products that meet clients' expectations.
Goal 1
Updating the remuneration principles at the XTB S.A. HQ and calculating the Gender Pay Gap Ratio
Goal 2
Creating a safe and inclusive work environment for our employees
Goal 3
Intensification of the educational and social activities of the XTB Foundation
Our stakeholders
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Clients: retail and institutional clients.
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Employees: employees and associates of all XTB Group subsidiaries.
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Media representatives: industry media at regional, national and international levels.
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Social environment: individuals interested in financial education, potential clients, social partners, institutions supporting cultural and sports events, universities and schools, XTB Foundation.
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Regulatory environment: supervisory authorities such as the KNF, local regulators in relevant markets.
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Market environment: industry organizations, suppliers, business partners in local markets.
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Capital market representatives: shareholders, individual and institutional investors of XTB S.A., the Warsaw Stock Exchange, analysts and rating agencies.
Our employees
XTB Group employees shape our identity and organizational culture. Representing 50 nationalities and diverse educational backgrounds and experiences, together we create a dynamic, multicultural environment. This diversity allows us to operate effectively and offer unique solutions to our clients.
Employee Satisfaction Survey
We conduct an Employee Satisfaction Survey periodically every year. Here are the results of the edition conducted in January 2024:
556 (+45.5% y/y)
responses in 2024
93%
of employees have very good relationships with their team members
80%
stated that they have the opportunity to implement their ideas at XTB
87%
would recommend XTB to family and friends as a great place to work
We support diversity
We are an organization based on diversity and we actively work to strengthen it. We create an organizational culture based on mutual respect and inclusiveness, providing an environment in which the talents and unique skills of our employees can develop. Diversity is an integral part of our strategy - since 2021 we have been a Signatory of the Diversity Charter, and in 2024 we implemented our first Diversity Policy.
Building diverse teams begins at the recruitment stage.
When analyzing candidate profiles, we are guided by the principle of equal opportunities and non-discrimination. We do not evaluate candidates due to gender, age, nationality, ethnic origin, religion, political beliefs, health condition, psychosexual orientation, family status, lifestyle or place of residence etc.
We guarantee respect and tolerance in the workplace.
We provide equal treatment to all employees, creating an environment conducive to the use of diversity for the development of XTB. Thanks to this, we build a mature and inclusive organizational culture in which everyone can develop their full potential.
Awards and recognitions
XTB 6-time winner of Invest Cuffs!
XTB S.A. with title of Stock Exchange Company of the Year!
Best Employer in the Financial Sector according to WPROST!
XTB S.A. among the Top 100 Fintechs!
XTB Investor Relations Recognized!
XTB S.A. Winner of the “Parkiet” Stock Exchange and Investors’ Newspaper Contest
Omar Arnaout Named Top Manager!
Career at XTB
We welcome anyone who wants to grow and help shape the future of finance with us to join our team.
In addition to interesting projects, we also provide the opportunity to participate in events that support a good atmosphere, work-life balance and the development of our employees' passions and interests. Depending on the form, we provide attractive benefits and facilities tailored to the needs of our team. Join us and create the future of finance with XTB!
Flexible
working hours
Remote/ hybrid
work model
Chill zone
in the office
Possible funding
for training, courses and studies
Day off
for your birthday
Flu
vaccinations
Additional day off
for parents
2 days
for employee volunteering
Health Day
celebrations
Sharing passions
in “Inner Power” workshops
Well-being platform
“Helping-Hand”
Sport
activities
Our clients
To meet customer expectations and provide them with constant access to global financial markets, we are constantly developing our technology and investment product offer. The foundation of XTB’s development is the growing customer base and the number of active investors, which motivates us to further innovation and improvement of our services.
Relationships with our clients are the foundation of XTB's success.
Building lasting relationships and trust is based on transparency and open communication. Our priority is to provide the highest level of customer service and deliver top-quality products. We believe that only through honesty and commitment can we meet the expectations of our clients.
Anna Niedobova
Deputy Manager of the Global Customer Support Department
XTB exceeded its first million clients in Q1 2024, and from then until the end of last year it acquired another 368 691 clients, ultimately reaching a record number of 498 438 new clients at the end of 2024 (+59.8% y/y). Similarly to the number of new clients, the number of active clients was also record-breaking and increased from 408 528 to 658 520, i.e. by 61.2% y/y. Thank you for your trust!
+ 59.8% y/y
Number of new clients
+ 61.2% y/y
Number of active clients
XTB brand Ambassador
Zlatan Ibrahimović – Ambassador of XTB
Zlatan Ibrahimović is one of the most recognizable figures in the sports world, and XTB is the first Polish brand with which he decided to cooperate. For years, he impressed with his effectiveness on football pitches, and then in the field of business, investments and social media. His success is the result of hard work, discipline and dedication – values that perfectly fit into our philosophy, making Zlatan’s cooperation a natural extension of our marketing strategy. For years, we have been proving that professional sport and the world of finance are inextricably linked – and Zlatan Ibrahimović is a perfect example of this.
Financial education
Financial education is the foundation of conscious investing in financial markets. That is why we systematically develop our database of educational materials, including articles, videos and market commentaries, which we make available free of charge to our clients. Moreover, through the XTB Foundation, we share expert knowledge and experience with schools and other institutions, supporting the development of financial awareness among young people
Free educational materials
prepared by XTB experts.
Hundreds of open articles
on investment and economic topics for all levels of expertise.
Free demo account
enabling you to learn about our platform and available investment instruments and make test transactions!
Up-to-date market news,
keeping you always informed.
Training sessions and conferences
with financial market experts.
Internship programs
within the IT Academy.
Collaboration with institutions
in the educational sector.
Sustainability
Statement
for 2024
