At XTB, we are introducing new standards of security and responsibility in the financial sector. Following the implementation of advanced cybersecurity solutions and the announcement of further technological and educational initiatives, we have decided to provide special protection to investors who have fallen victim to cybercriminals.

The XTB Group’s sustainability is driven by all actions and decisions taken over the years, as well as by our transparent communication. Our parallel development in the areas of society, environment and corporate governance supports the implementation of our ESG Strategy, but also enables us to respond thoughtfully and responsibly to identified needs, opportunities and threats. The safety of our clients is the foundation of trust and an absolute priority for our business. Therefore, in the face of growing threats, we have decided to take further strategic steps to strengthen client trust.

In addition to implementing security measures based on new technologies, collaborating with security experts and conducting an educational campaign, we have decided to compensate investors for all funds lost due to cybercriminals. In the coming weeks, XTB will be contacting clients directly who have filed complaints regarding the loss of funds due to cybercriminals to ensure they receive their full funds back as quickly as possible.

Our strategy is to offer the best investment app for both passive and active investment management. We want our clients to have the confidence that they can safely invest with the XTB app in mind, with long-term goals or an additional retirement fund in mind. Building relationships based on trust is paramount to us, which is why we’ve decided to compensate all our clients who fell victim to cybercriminals. We see this as a valuable lesson for us, individual investors, and the community at large. We believe that the topic of cybersecurity will not only appear in the news as sensational news, but will instead evolve into a long-term educational campaign.

– says Omar Arnaout, CEO of the Management Board of XTB S.A.

According to XTB data, cybercriminal attacks affected only 0.017% of customers, and none of the affected customers had two-factor authentication (2FA) enabled, which provides effective protection against unauthorized account access. XTB has been offering 2FA since 2024. Initially, authentication via SMS was offered, and in July 2025, a second method was added – TOTP (Time-based One-Time Password). This allows users to generate one-time codes in apps like Google Authenticator, Microsoft Authenticator, and Apple Passwords.

To raise awareness of cybersecurity, we are also co-creating the second edition of the Scamming Out campaign with Puls Biznesu and Bankier.pl, educating people on how to recognize financial fraud, how to protect their data, and how to avoid being scammed.

We recognize that the financial industry must be distinguished by the highest standards of security and trust. After all, institutions like XTB are where clients’ money works. Cybersecurity is our priority, and this isn’t just lip service – in 2024, the budget of the Security Department at XTB increased by 48% year-on-year, and we assume that these investments will steadily grow in the coming years.

– adds Omar Arnaout.

In the coming months, we plan to implement further solutions aimed at increasing the security of client funds. These include the ability to immediately log out of all sessions and block accounts via the mobile app, as well as ongoing analysis of investor behavior on the platform. Furthermore, the Security Department at XTB regularly collaborates with the CSIRT team of the Polish Financial Supervision Authority and CERT Polska.

Check out our cybersecurity site HERE.

Although July’s weather doesn’t quite match typical summer temperatures, we look back with nostalgia on the XTB Picnic in June, when the weather was perfect. Over 700 XTB employees gathered to kick off the summer season with an outdoor team-building activity.

Sustainability at XTB has many dimensions and permeates every area of our business, also the organizational culture which we constantly strengthen. On Wednesday, June 4th, in Warsaw, we celebrated team bonding by officially opening the summer season. Over 700 people participated in an outdoor picnic, enjoying games and fun together.

We’d like to thank all our employees for sharing the fun. May this positive, summer energy stay with us long after. ☀️

Since ist beginning, XTB Germany has been strengthening its commitment to ESG, sending a clear signal about its dedication to responsible conduct within the financial industry. By joining the board of the German Contracts for Difference Association (CFD Association, original name in German language: “CFD-Verband”), the broker not only underscores its market expertise but also responsible business role, especially in the area of Governance.

XTB became a member of the CFD Association in 2024. Now, the company is taking its involvement to the next level: Jens Chrzanowski, Country Manager of XTB Germany, has been elected to the association’s board, contributing his years of industry experience and leadership on behalf of the broker. This move is a tangible expression of XTB’s broader ESG strategy in partnerships, with a focus on transparency, accountability, and sustainable governance practices.

The CFD Association represents the majority of CFD providers in Germany and acts as a central voice for the industry. It advocates for transparency, investor protection and a sustainable regulatory environment. For example, the association played a key role in the political dialogue surrounding loss offsetting restrictions and taxation, successfully highlighting the regulation’s negative impact and contributing to its reversal, an important win for sustainable market fairness.

In addition, the association regularly publishes market data and research on the use of contracts for difference. These publications promote financial literacy and enhance transparency for investors and the media, aligning with goals such as responsible communication and informed decision-making.

The association is also actively engaged in investor protection. It continuously educates the public about the opportunities and risks of CFDs, emphasizing that these products are suitable only for experienced investors. This focus contributes to responsible investing and supports an ESG-compliant product communication strategy.

I see the membership in the CFD Association also as a predicate, as only respected, highly regulated companies can join this group.

– says Jens Chrzanowski, who officially represents XTB in the Association.

For XTB, joining the CFD Association’s board is more than a regulatory or industry milestone — it’s a key part of its broader governmental approach, which emphasizes good governance, transparent market engagement, and responsible stakeholder relations. By playing an active role in shaping the industry, XTB demonstrates that ESG can go hand in hand with the XTB business model and support it.

Looking for more information? Check out the CFD-Verband site in HERE. (DE)

In June 2025, XTB employees took part in the Trust Index Survey conducted by Great Place To Work, based solely on their opinions and experiences working at XTB. Based on the results received and the vast majority of positive responses, we have become a certified Great Place To Work® employer!

At XTB, we know very well that employee satisfaction must be among our priorities. In order to maintain the highest standards and improve the comfort of work for our team, we examine the level of satisfaction of our team every year. This year, however, we went a step further. In June, the Human Capital Management Department of XTB S.A. invited all employees to share their opinions in the Trust Index Survey Great Place To Work® – a global authority on workplace culture, whose mission is to support companies in becoming great places to work.

In the survey, 88% of employees found XTB to be a great place to work, which is 4 pp. higher than the national average among large Polish companies.

We have just been Certified by Great Place To Work! This distinction is particularly important because it is based on employee opinions. I am proud that together we are creating a workplace that provides opportunities for development, implementation of interesting projects, where well-being is taken care of, a sense of belonging and mutual respect is cultivated. I am glad that being part of the XTB team, people derive real satisfaction from what they do!

– comments Monika Charytonik, Director of Human Capital Management Department of XTB

We are constantly developing our organizational culture, providing employees with a safe space to develop and share their passions because sustainable development is action, innovation, education and carries the message of our business. To connect, we organize integration events, promote a healthy lifestyle, well-being and sports activity. We focus on open communication and integration of international XTB teams and organize pro-social and pro-environmental campaigns in response to the needs of sharing the good of our employees.
We are pleased that our organizational culture and efforts in the employee area are so well perceived and appreciated in such a unique way. We thank you for every vote and opinion provided in the survey.

Are you considering joining our team? Check the latest job offers HERE

On Tuesday, June 10, 2025, the Responsible Business Forum’s Anniversary Conference “Business Transformation – Future Scenarios” was held, during which the publication of the Report “Responsible Business in Poland 2024. Good Practices” was announced. This year, for the first time, the activities carried out by XTB became part of the publication.

The Report of Good Practices in Poland is an annual, unique publication on a national scale, appreciated for years by the business community, social organizations and the media. It is a comprehensive review of the actual activities of companies in the area of ​​ESG and sustainable development. The XTB Group has been developing its good practices in the areas of society, corporate governance and the environment for years, but this year they were included for the first time in the publication of the Responsible Business Forum.

Published good practices include:

We thank the Responsible Business Forum for publishing the Report, we are proud that our good practices are part of it! We invite you to read the full publication available on the Responsible Business Forum website (PL) and in the FOB good practices search engine (PL).

In the fall, the XTB Foundation returns to high schools with an educational program on financial management and investing. In the edition that will start in September, we will meet with almost 5,000 students all over Poland, recruitment for the next one was closed in just over a week.

Already in September, mentors – financial market practitioners will start workshops in high schools and introduce high school students to the secrets of the stock exchange, financial management, investing and building good financial habits. Right after them, Q&A sessions with XTB experts will take place. Thanks to this, young people will have the opportunity to ask any question about financial markets to people who know everything about it.

We will tell participants about the principles of financial management, building good habits, we will calculate compound interest and consider which items in the budget are whims and which are actual needs. We are constantly working to bring young people closer to the world of finance and convince them that everyone can be financially safe.

The program is run by the XTB Foundation in cooperation with the Trampki na Giełdzie Foundation. Its first edition was inaugurated in June 2024 and was met with great enthusiasm and commitment from participants. More about the first edition XTB Foundation cooperates with “Trampki na Giełdzie”

In 2024, southwestern Poland was hit by a catastrophic flood. Hundreds of farms were flooded, causing huge material losses exceeding PLN 5 billion. The XTB Foundation also joined the nationwide social campaign “Postcards from the flood” activating tourism in these areas, co-creating a mentoring and grant program for entrepreneurs in the affected areas.

As part of the campaign initiated by the AWX marketing agency 600 000 postcards – invitations were sent to Polish residents to encourage them to rest in the south-western regions of the country, which were hit by a huge flood tragedy in 2024. The campaign also shows how you can effectively combine the forces of business, local governments, marketing and ESG from the very beginning – the title postcards were printed in a printing house directly affected by the flood.

The postcard campaign is accompanied by a mentoring and grant program “Biznes Restart”, which aims to provide local entrepreneurs with financial, educational, logistical and legal support. The XTB Foundation has joined this program, offering grants for implementing innovations in areas related to ecology, care for the natural environment and sustainable development. This is our contribution to supporting local Polish business, which we understand very well as a domestic Polish brand.

Each of us can also help individually by sharing information about the campaign with others, sharing it on our social media or spending a vacation or weekend in picturesque areas that need tourist support.

More information [PL]: “Pocztówki z powodzi”

The aim of the XTB Foundation is to disseminate economic and financial management knowledge, where XTB experts share their experience. This time was no different, in April the XTB Foundation carried out a joint project with the Avalon Foundation.

We have completed educational workshops conducted by Tomek Bogocz, Team Leader from the XTB Sales Department for the Avalon Foundation beneficiaries. During two meetings in April, we told the participants about saving, managing personal finances, retirement planning and the basics of investing. 

The aim of the Avalon Foundation is to work towards changing the world so that it is more friendly to people with disabilities. The classes that were carried out were met with great interest from the participants. We would like to thank the Avalon Foundation for its openness and all participants for their commitment. 

More about the XTB Foundation’s activities, mission, statute goals in the tab: XTB Foundation

At the end of May, we celebrated Family Children’s Day at the XTB office in Warsaw! 🎈 Many attractions and delicacies awaited the youngest guests and their parents, which made the time spent together at their parents’ workplace more pleasant.

At XTB, we know well how important family relationships are and we consciously support the work-life balance of our employees. On the occasion of this year’s Children’s Day, we decided to once again transform our office in Warsaw into a place for meetings and fun, inviting employees and their children to celebrate together on Wednesday, May 28, 2025.🎈

This year, every parent working at XTB headquarters could independently plan a day with their children in the office. The planned attractions were adapted to the children’s age. Older children could take part in programming classes and DIY workshops as part of the Inner Power program, led by Małgorzata Klimkiewicz – a graphic designer at XTB.

We invited younger children to the smart play zone in Smart Kids Planet – a modern educational and entertainment center for children, combining fun with learning. There, they could, for example, play smart shopping without plastic or responsible waste segregation. After the workshops and fun, each parent could take their child on a tour of the shared office spaces or relax in our chill room, playing board games, chess or table football. 🎲

Moreover in the XTB kitchen we served our guests with waffles, ice cream, popcorn and refreshing fruit lemonades. 🍋

We thank all participants for their presence and celebrating this special day together. We invite you to watch a short photo report below, authored by Monika Cieplucha. 

On Wednesday, May 20, 2025, willing employees from the XTB Headquarters gathered to take part in the “Clean River” campaign organized by the Clean River Foundation in cooperation with the XTB Foundation. As part of the operation, volunteers managed to clean the Narew bank and collect 1,500 kilograms of waste!

Traditionally, like every year, XTB x XTB Foundation joined forces to do something useful for the natural environment. In previous years, we planted and cleaned the forest, this year we decided to clean the Narew riverbank near Nowy Dwór Mazowiecki. On Wednesday morning, a group of volunteers equipped with XTB T-shirts, sandwiches, gloves and bags went into action and together collected over a ton of waste. Among the abandoned items, bottles, cans, used barbecue sets dominated, but broken buckets, tires and shoes were also found. The success of the action was also supported by the weather, which allowed the participants to rest after hard work and enjoy the charms of nature in the rays of the May sun.

At XTB, we promote the idea of ​​employee volunteering and are eager to engage in similar initiatives. In addition to their positive impact on the natural environment, they also have an integrative value. Usually, several dozen of our employees participate in them, and this is how we spend valuable time together, get to know each other better and talk about topics not only related to work.

– comments Sylwia Kozoń, President of XTB Foundation

There is no better integration than going out the office and doing something good together! During several hours of action, our XTB team collected 102 bags of garbage from the picturesque coast of the Narew River. Cleaning up over a ton of waste gives us incredible satisfaction and motivates us to continue our work.

– adds Małgorzata Radziwanowska, XTB Foundation

The campaign was accompanied by an educational lecture in the spirit of “zero-waste”, on the possibilities of reusing waste to give it a new life and a presentation of works of art created from found rubbish and treasures of nature.

XTB’s consistently implemented volunteering activities are an element of the XTB Group’s ESG Strategy for 2024-2027 and allow us to make a valuable contribution to climate protection with the huge commitment of our team.