ESG Strategy 2024-2027
Mission & Vision
Mission
Our mission is to provide clients worldwide with access to an advanced investment platform, professional service and comprehensive financial education. We strive for sustainable development and excellence in service delivery, building trust and long-lasting relationships with our clients to help them achieve success in financial markets.
Vision
Our vision is to be the leading provider of investment products, renowned for innovation, transparency, and excellent customer service. We aim to be perceived as a trusted partner, enabling our clients to achieve their financial goals by providing All-in-One platform, the knowledge and the support needed for effective investing in accordance with the principles of sustainable development.
Our Values
In our operations, we are guided by three key values that influence our development, customer relationships and approach to innovation:
Support
We support our clients through our universal investment platform, online knowledge base, and customer service. Through responsible management and a well-thought-out dividend policy, we create long-term value based on stable growth for our shareholders.
Technology
We consider technology to be a key element of investing through XTB. We develop our expertise and improve our investment offering, striving to create innovative investment solutions and provide the highest quality services.
Trust
We are supervised by the world’s largest regulatory institutions, and our relationships with stakeholders are based on trust in XTB’s solutions, built on transparent communication with the market and the quality of our services.
Three pillars of ESG Strategy
Environment
- business model, IT infrastructure and digital services
- internal “Natural Investment” program promoting, among other things, more efficient resource management and volunteering
- double materiality assesment conducted in 2024 and analysis of climate impacts, opportunities, and risks
- calculations of the XTB Group’s full carbon footprint
- sustainability reporting in the “E” area
- scenario analysis and XTB Climate Policy implemented in 2024
- XTB Foundation’s environmental activities
Society
- policies and regulations governing the employee and client areas
- business model and scope of activity of the XTB Group
- information security and breach reporting system
- stakeholder survey and double materiality assessment conducted in 2024
- list of identified key stakeholders
- organizational culture based on consistent employee evaluation
- XTB product offering
- training budgets and internal training
- financial education, updated open knowledge base
- XTB Foundation partnerships for financial education of schoolchildren and charitable activities
Governance
- complete and up-to-date procedures and regulations of XTB S.A.
- the legal environment in which we operate
- internal audit, compliance, risk and process management
- double materiality assesment conducted in 2024
- diverse competencies of members of the management and supervisory bodies of XTB S.A.
- ESG department within the organizational structure of XTB S.A.
- cybersecurity
- reporting in accordance with standards
- good practices of companies listed on the Warsaw Stock Exchange
- access to reports and documents, quarterly earnings conferences for investors
Our actions for SDG’s Goals
Environment
- internal “Natural Investment” program organizing activities to raise employee awareness
- flexible XTB work model (hybrid and remote) contributing to reducing emissions
- headquarters in an office building with a British BREEAM certificate at the Excellent level which enables the use of energy-efficient solutions
- progressive digitization of processes, signs at XTB headquarters reminding employees to use resources rationally
- segregation and monitoring of the amount of waste generated at XTB headquarters
- calculation of the full carbon footprint of the XTB Group in 2024
- identified key climate risks and implemented Climate Policy
- annual involvement in a selected pro-environmental project (e.g., tree planting, clean-up campaigns).
Social
- competitive employment conditions, flexible forms of cooperation, subsidies for private medical care and benefits (depending on the type of contract and length of cooperation)
- training budget in each department
- consistent evaluation system for XTB Group employees, internal recruitment
- equality and anti-discrimination policy, XTB is a signatory to the Diversity Charter
- calculated and reported wage gap at XTB Group
- promotion of healthy habits and physical activity among employees
- 2 days off for volunteer work
- annual employee satisfaction survey
- technology development, improvement of XTB’s offer
- promotion of conscious investing and financial education for young people by the XTB Foundation
- access to online knowledge bases, market analysis and the XTB Investing Masterclass conference
- participation in regular industry conferences.
Governance
- current HR and remuneration policies approved by the Management Board of XTB S.A.
- key areas of XTB’s operations divided among the members of the Management Board in accordance with their competences
- ESG area represented at the level of the Management Board of XTB S.A.
- sustainable development issues discussed quarterly at meetings of the XTB S.A. Audit Committee
- Code of Ethics, anti-discrimination and anti-mobbing policy, and anti-corruption policy
- mechanism for reporting violations
- reporting of key HR indicators on turnover, pay gap and training
- training budget in each department, internal training
- data security and cybersecurity
- stock exchange announcements, periodic reports, social media and our websites
- membership in industry organizations, i.e., the Chamber of Brokerage Houses
- partnerships of the XTB Foundation for its statutory purposes, cooperation with universities.
Environment and climate
Strategic direction & goals
We strive to ensure sustainable development through a responsible approach to electronic waste management, environmental education for employees, efficient resource management and actions aimed at setting greenhouse gas emission reduction targets within the XTB Group.
Goal 1 – Responsible management of electronic waste within the XTB Group
As part of this goal, we formalized the principles of e-waste management and introduced uniform rules for monitoring e-waste in the XTB Group.
Goal 2 – Calculation of greenhouse gas emissions ultimately in three scopes
We will achieve this goal by cyclical calculation of XTB’s carbon footprint and monitoring our emissions in subsequent reporting periods.
Goal 3 – Implementation of a management system for the XTB Group’s impact on climate change
To achieve this goal, we have developed and implemented the first Climate Policy of the XTB Group and identified the key climate risk, which we will implement into the internal XTB Risk Management System.
“Natural Investment” Program
In 2021, we introduced an internal educational program for our team, which includes:
- environmental protection by promoting good practices among employees
- social and charitable initiatives, as well as engagement in employee volunteering
- raising awareness of responsible resource management.
Our stakeholders
Employees and associates of all XTB Group subsidiaries
Clients
Clients
Retail and institutional clients.
Media
representatives
Media
representatives
Industry media at regional, national and international levels.
Social
environment
Social
environment
Individuals interested in financial education, potential clients, social partners, institutions supporting cultural and sports events, universities and schools, XTB Foundation.
Capital market
representatives
Capital market
representatives
Shareholders, individual and institutional investors of XTB S.A., the Warsaw Stock Exchange, analysts and rating agencies.
Regulatory
environment
Regulatory
environment
Supervisory authorities such as the KNF, local regulators in relevant markets.
Market
environment
Market
environment
Industry organizations, suppliers, business partners in local markets.
Employees
Employees
Employees and associates of all XTB Group subsidiaries.
Financial education
Financial education is the key to the development of society. That is why we support all interested parties in building investment knowledge and achieving success on financial markets.
The XTB Foundation was established in 2020 on the initiative of the Management Board of XTB S.A. Its statutory goals support the implementation of the ESG Strategy, focusing on activities in the field of education and social responsibility.
Diversity & Inclusion Policy
As a dynamically developing international organization, we are responsible for the well-being of our employees around the world. In accordance with our ESG Strategy, in 2024 we implemented the XTB Diversity Policy, which is to support us in creating a friendly, diverse and tolerant work environment.
Internal Intranet
available in the diverse languages of our employees.
Setting clear and consistent organizational goals,
change management and working on transparent communication.
Transparent organizational
and decision-making structures.
Building an organizational culture
based on mutual respect and collaboration.
Professional actions of the XTB HR team
ensuring the highest level of employment conditions within the XTB Group
ESG Activities
as a process of integrating multiple perspectives, needs, and initiatives to speak with one voice, the voice of XTB.
Corporate governance
Strategic direction & goals
We strive to ensure sustainable development and long-term value through transparent and responsible management of environmental, social and governance aspects within the XTB S.A. Capital Group.
Goal 1 – Implementation of a comprehensive ESG approach in the area of corporate governance, incorporating environmental, social and governance aspects
We will achieve the goal by updating the XTB Code of Ethics. We have systematized the applicable anti-mobbing and anti-corruption provisions in separate, dedicated corporate documents: Anti-Mobbing and Anti-Discrimination Policy and Anti-Corruption Policy.
Goal 2 – Integration of ESG risks into the internal Risk Management System of XTB
We will achieve this goal by identifying and incorporating social, environmental and governance risks into the XTB Group’s internal Risk Management System.
Business Ethics
At XTB S.A. The Code of Ethics applies, which defines the basic norms, values and principles of conduct:
- in mutual relations – including provisions on equal treatment, the use of vulgar language, discrimination and bullying
- regarding loyalty, integrity and conflicts of interest – including provisions that define situations in which an unacceptable conflict of interest may arise
- regarding accepting and giving gifts and building relationships with contractors, business partners and retail clients.
Discover our ESG Strategy
In July 2024, we adopted an updated ESG Strategy for 2024-2027, which outlines our directions and goals for the coming years of XTB’s operations.
Social responsibility
Strategic direction & goals
We strive to ensure sustainable social development by creating a safe and inspiring work environment, building lasting social relationships, engaging in active dialogue with stakeholders and offering services and products that meet clients’ expectations.
Goal 1 – Updating the remuneration principles at the XTB S.A. HQ, while calculating Gender Pay Gap Ratio for the XTB Group
We will achieve this goal by implementing a transparent Remuneration Policy at the XTB S.A. HQ and measuring the Gender Pay Gap Ratio for the XTB Group.
Goal 2 – Creating a safe and inclusive work environment
We pursue this goal through the Diversity Policy (DEI) and regular first aid training for employees at the XTB S.A. HQ and development of initiatives in the area of Diversity & Inclusion.
Goal 3 – Intensifying the educational and social activities of the XTB Foundation
We achieve this goal by initiating and implementing activities of the XTB Foundation tailored to identified social needs.